Small Businesses Can’t Afford Website Accessibility ADA Lawsuits

Posted by Kim Krause Berg cre8pc    Updated

An ADA accessibility lawsuit for a website can be the kiss of death for a small online business, or startup. Accessibility advocates try to educate anyone considering owning a website for their business, but the reality is that most view accessibility as too expensive to implement, or is taken care of automatically by their theme, host, plugin, or widget. It’s a shock when they learn their website may be legally required to meet accessibility compliance. Most countries address equal rights…
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Coming Next: WCAG 2.2

Posted by Kim Krause Berg cre8pc    Updated

It is a myth that website accessibility is a once and done exercise. Similar to how SEO’s follow every Google algorithm update and chase the results to see what blew up, accessibility for websites and apps is also in a constant state of fluctuation. In other words, you can’t make a change in your code and think it will last forever. Computer devices change. Browsers change. Technology changes. Standards change. Rules, guidelines and laws change, in every state, province and…
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Kim’s Notes June 10

Posted by Kim Krause Berg cre8pc    Updated

“Courts across the nation are split on what it means for a website to be considered a place of public accommodation under the ADA. The Ninth Circuit, discussed above, finds that the ADA applies to websites if there is a “nexus” between the website and the company’s “physical space” open to the public. For example, in Earll v. eBay Inc., the Ninth Circuit concluded that eBay is not subject to the ADA because its services are not connected to any “actual physical…
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Dark Patterns

Posted by Kim Krause Berg cre8pc    Updated

Paul Boag has a nice series of articles and video on website conversions manipulative practices known as Dark Patterns. Dark Patterns and Aggressive Persuasion – 3 Reasons to Avoid!

Website Accessibility Services

Posted by Kim Krause Berg cre8pc    Updated

I included basic accessibility as part of my website usability reviews starting in 2001. That was when I was still moonlighting as an SEO, who branched off into usability and blended the two standards and methods into what I called “Holistic SEO and UX”. Today, I am certified in several areas of web site accessibility, providing WCAG and Section 508 assistance to website owners. As more companies understand the conversions value of inclusive design for usability, SEO and accessibility, they…
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Choice Architecture and Nudges

Posted by Kim Krause Berg cre8pc    Updated

Interesting articles. Should Governments Nudge Us to Make Good Choices? ” In the past five years several governments have begun to guide people toward making better choices—for themselves and for society—by using behavioral science research. Scientists refer to choice architecture interventions that push people toward a certain outcome as “nudges.” “ Why Are People Ignoring Expert Warnings?—Psychological Reactance “Increasingly, experts are branded cultural elites who snobbishly look down on the common man. This makes reactance a convenient way to stick…
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