Avoid Financial Penalties for Not Complying with California’s California Consumer Privacy Act

Posted by Kim Krause Berg cre8pc    Updated

As of July 1, 2020, California’s CCPA (California Consumer Privacy Act) will require that privacy policies and other notices meet WCAG2.1 accessibility compliance or risk being fined.

If your company is based in, or does business with California, your privacy policy and any online notice must be accessible. This includes making sure an alternative format such as a PDF is accessible.  If your company collects personal information online, this must be stated in a way that’s accessible.

The only way a company can be confident that their online notices are accessible is to test them on screen readers and perform manual testing. Overlays and accessibility widgets will not automatically transform digital content to meet WCAG2.1 standards.

In addition to the CCPA, California has the Unruh Act, which requires all persons within California are treated equally, including the ability to use websites regardless of any disabilities or impairments.

Penalties may be $7,500 for non-compliance per violation. For example, if your accessibility statement and privacy policy are not accessible, the fine would double to $15,000

The Unruh Act may bring another $4000 in damages per violation due to the inaccessibility of a website.

If you do not know if your website is ADA accessibility compliant, hire an accessibility specialist to test it.  It must work with screen readers, and pass manual accessibility testing to meet California’s CCPA and laws outside the United States.